Got questions? We’ve got answers.
Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share and protect your personal information. Please read this notice carefully to understand what we do.
The types of personal information we collect and share depend on the product or service you have with us. This information can include:
All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons Luminate Bank chooses to share; and whether you can limit this sharing.
Yes, Luminate Bank shares information and it can't be limited. This is done to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus.
We do not share information. We use it to offer our products and services to you.
We do not share your information.
We do share. Information about your transactions, experiences, and creditworthiness.
We do share. Information about your transactions, experiences, and creditworthiness.
We do not share your information.
Call us toll-free at 833.268.2424
Visit us online at www.luminate.bank
Email us at customerservice@luminate.bank
Please note:
If you are a new customer, we can begin sharing your infromation 30 days from the date we sent this notice. When you are no longer a customer, we continue to share your information as described in this notice.
However, you can contact us at any time to limit our sharing.
Call 952-939-7200 (Minnetonka) or 507-528-2133 (Claremont) of go to www.luminate.bank
Luminate Bank
To protect your personal information from unauthorized access and use, we use security measures that comply with federal laws. This includes computer safeguards, secured files, and buildings.
We collect your personal information when you perform the below examples:
We also collect your personal information from others such as credit bureaus, affiliates, or other companies.
Federal law gives you the right to limit:
State laws and individual companies potentially give you additional rights to limit sharing.
Your choices will apply to everyone on your account - unless you tell us otherwise.
Companies related by either common ownership or control. They can be either financial and non-financial companies.
Our affiliates include financial companies, such as Luminate Home Loans, Inc.
Companies not related by common ownership or control. They can be either financial and non-financial companies.
Luminate Bank does not share with non-affiliates so they can market to you.
A formal agreement between non-affiliated financial companies that together market financial products or services to you.
Luminate Bank does not jointly market.
The NMLS for Luminate Bank is: 1281698
The information below pertains to indiidual state laws and only applies to the residents of that particular state. If state law provides you with additional protections, we follow state law.
In accordance with California law, we will not share information we collect about you with companies outside of Luminate Bank unless the law allows. For example, we may share information with your concent, to service your account, or provide rewards or benefits you are entitled to. We will limit our sharing to the extent required by California law.
We will not disclose information about your creditworthiness to our affiliates and will not disclose your personal information, financial information, credit report, or health information to nonaffiliated third parties to market you, other than as permitted by Vermont law, unless you authorize us to make those disclosures. Additional information concerning our privacy policies can be found at www.luminate.bank or call 833-268-2424
We are providing you this notice puruant to Nevada law. You may be placed on our internal Do Not Call list by calling 833.268.2424 or writing to Luminate Bank, Attn: Privacy Officer, 2523 S Wayzata Blvd. Suite 100, Minneapolis, MN 55405. Nevada requires that we provdie contact information for the state's Bureau of Consumer Protection to all consumers that do business with us. The contact information for the Bureau of Consumer Protection, of the Office of the Nevada Attorney General, is provided below.
Address: Bureau of Consumer Protection, Office of the Nevadda Attorney General, 555 E. Washington St, Ste 3900, Las Vegas, NV 89101
Phone: (888) 434-9989
Email: aginquires@ag.nv.gov
Website: https://ag.nv.gov/complaints/file_complaint/
Privacy Policy updated 8/2024
COMPANY
Luminate Bank